Terms of sale

Seller and scope

Influmatik plans and credit packs (www.influmatik.com) are sold by Oneiric Supply LLC, a New Mexico (USA) limited liability company, registered with the New Mexico Secretary of State, principal office: 8206 Louisiana Blvd NE, Suite A, Albuquerque, NM 87113, USA. Contact: contact@influmatik.com.

These terms apply to every purchase of a plan or a credit pack on Influmatik. They supplement the terms of use, which continue to apply. The terms in force are those displayed at the time of your purchase; by paying, you accept them. The French version (/conditions-de-vente) prevails.

If you are a minor, a purchase requires your parents' consent. Video courses sold by a creator on their own site and shop orders have their own terms.

The offers

Influmatik offers three plans, monthly or yearly, and credit packs paid once:

• Créateur: So you stop counting. 15,000 credits credited every month.
• Premium: Your inbox, all in one place. 40,000 credits credited every month.
• Ultra: Your inbox on AI autopilot. 100,000 credits credited every month.
• Credit packs: 4 tiers, with bonus credits on the larger ones.

Prices, included credits and the content of each plan are shown on the Pricing page and repeated before any payment. There is no free trial: the credits offered at sign-up (Discovery offer, no card required) let you try the service before buying.

Prices and VAT

• Prices are shown in euros, all taxes included.
• The applicable VAT depends on your country and is calculated at the time of payment; it is detailed on your invoice.
• Your invoice is emailed after each payment and remains available in your billing portal (Profile › Credits).
• Influmatik may change its prices. A new price only applies to a current plan from its next renewal, after notifying you by email at least 30 days in advance; you can cancel before it applies.
• Founder price (early access by invitation): the first month of your first monthly plan is 50% off. After that, the price of your plan does not change as long as your subscription continues, without cancellation or plan change.

Ordering and payment

• You order from your workspace (Profile › Credits): you choose a plan and its billing period, or a pack, then pay on a secure Stripe payment page, by card.
• Your card details are processed by Stripe: Influmatik never has access to them and does not store them.
• The sale is concluded as soon as Stripe confirms the payment. You receive a confirmation by email.
• For a plan, Stripe keeps your payment method to charge renewals; you can change it at any time in the billing portal.

Plans

• A plan is a subscription for one month or one year, depending on the billing period you choose. It renews automatically for the same duration, at the price in force, until you cancel it.
• Included credits are credited every month, for monthly and yearly plans alike, as soon as the payment is confirmed and then on each monthly anniversary date.
• Unused plan credits stay on your account and add up to the next month's credits, with no cap.
• The daily idea, trend monitoring and the teleprompter are included in every plan, without credits. Beyond the included credits, each action is paid in credits, at the fixed price shown before you launch it.
• Failed payment: Stripe retries and you are notified by email. Without payment after these reminders, the plan is suspended (no more credits, plan features closed) and then cancelled. Credits already credited stay on your account.

Changing plan

• You can change plan or billing period at any time from Profile › Credits.
• Upgrade: the change is immediate and prorated for the remaining time; the difference is charged right away.
• Downgrade: the change is immediate; the overpayment for the current period is deducted from your next invoices. Credits already credited remain yours and are not refunded.

Cancellation

• You can cancel at any time, from Profile › Credits or from the billing portal, free of charge and without giving a reason.
• Cancellation takes effect at the end of the period already paid: you keep your plan until then, and it does not renew.
• The current period is not refunded, unless the law requires it. Credits already credited stay on your account.
• Influmatik may cancel your plan in case of a serious breach of the terms of use, under the conditions they set out.

Credit packs

• A pack is a one-time purchase, with no renewal: you pay once and the credits are added to your account as soon as the payment is confirmed.
• Packs can be bought with or without a plan; with an active plan, each pack gives 10% more credits. Their credits have no end date; the price of each action is shown before you launch it.

Credits

• The credit is Influmatik's unit of use: it pays for the service's actions (AI generations, reading posts, and so on). The number of credits of an action is shown before you launch it, and every movement is visible in your profile.
• Credits have no monetary value: they cannot be converted into money, transferred to another account or person, or resold.
• Credits are not refundable, unless the law requires it (for example if the service cannot be provided).
• Credits do not expire as long as your account exists, whether they come from a plan, a pack or an offer, even after your plan is cancelled. They only disappear when the account is deleted.

Right of withdrawal

If you are a consumer in the European Union, you normally have 14 days to withdraw from a distance purchase (Article L221-18 of the French Consumer Code). Credits are digital content supplied immediately, without a physical medium: this right ends as soon as supply begins, if you have expressly requested it and waived your right (Article L221-28, 13°).

• Credit pack: at the time of payment, you request that the credits be supplied immediately and acknowledge that you lose your right of withdrawal. The credits are added as soon as the payment is confirmed.
• Plan: at the time of payment, you request that the plan start immediately (credits credited and features opened as soon as the payment is confirmed) and you waive your right of withdrawal. If you do not want to waive it, do not pay: write to us and we will start your plan after the 14-day period.
• If, despite this waiver, a withdrawal had to be admitted by law, it would be exercised by writing to contact@influmatik.com within 14 days of the payment; we would then refund, pro rata, what has not yet been supplied, credits already used remaining due.

Refunds and payment disputes

• Apart from the cases provided by law, payments are not refunded. A request is made to our contact address; we answer case by case, and any refund is paid to the payment method used.
• Legal guarantee of conformity: if the paid service does not conform or remains inaccessible, you can ask for it to be brought into conformity, then for a price reduction or a refund of what has not been supplied (Articles L224-25-12 and following of the French Consumer Code).
• If you dispute a payment with your bank, the corresponding credits and plan features may be suspended during the dispute; they are restored if the dispute is decided in your favor. Write to us first: it is faster.

Liability and availability

We do our best to keep the service available and reliable, without being able to guarantee it at all times: maintenance or outages at our providers (hosting, AI models, Stripe) may interrupt it. Influmatik does not guarantee any result (followers, views, sales).

To the extent permitted by law, our liability is limited to direct and foreseeable damages, and to the amount you paid over the last twelve months. Nothing here removes the rights the law guarantees you as a consumer.

Personal data

For your order, we process your email, name, country and the history of your payments and credits; Stripe processes your bank details under its own policy. Everything is explained in the privacy policy.

Governing law and mediation

These terms are governed by French law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live. In case of disagreement, write to us first at contact@influmatik.com: we look for an amicable solution.

If your written complaint has not been resolved within a reasonable time, you can, if you are a consumer, use a consumer mediator free of charge (Articles L611-1 and following, L612-1 of the French Consumer Code): their contact details will appear here as soon as they are appointed. You can also bring the matter before the competent courts.

Contact

For any question about a payment, an invoice or a plan: contact@influmatik.com.